Challenges faced by dermatologists
You are losing valuable time and so are your patients.
A major problem faced by dermatologists included missed appointments and follow-ups. Prior to the arrival of the dermago asynchronous medicine platform, there was significant lost time for the entire dermatology clinic team when a patient failed to show up. Knowing that many skin conditions do not require a face-to-face consultation, reducing the time lost to no-show management became one of the main concerns of their consultation platform.
Appointment and schedule management
Managing a clinic's schedule is always a headache whether it's appointment requests, specialist schedules, medical staff or administrative team. Not to mention the appointment requests, follow-up calls, reminders, schedule changes and all the administrative tasks involved. Several hours a week are lost. It was necessary for Oro to offer an alternative solution in order to reduce the costs related to schedule management.
Wait times and increasing demand
In the last few years, specialists have noticed a significant increase in the requests for consultations. Unfortunately, with this spike comes much longer waiting lists, especially outside of the major cities. A clinic consultation takes about 20 minutes per patient, which limits specialists to a limited number of consultations per day. Considering that a diagnosis of a minor skin condition takes an average of 5 minutes, finding a solution to treat more patients in a regular day was a priority for Oro.
Lack of service in remote areas
In Canada, nearly half of the population resides outside of urban centers. With specialized services unavailable in many areas, dermatologists were looking for a technology solution like Oro to provide anywhere, anytime care.
Lack of personal time
Physicians' long hours and dedication to their profession leave little time for a personal life. With work-life balance being difficult, many physicians find themselves putting aside many aspects of their lives in order to fully dedicate themselves to their medicine. Oro's solution allows dermatologists to add Dermago to their practice without additional constraints.