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Last Revised: March 4th, 2022
ORO Health is a platform enabling You to provide medical, telemedicine, and/or telehealth services to end users who are Your Customers (the “Platform Services”). ORO Health does not provide health or medical services. We shall not be liable for professional advice, medical or health services You provide using the platform. We do not make any representations to Your Customers regarding Your skill, nor of the services provided by You to Your Customers.
You acknowledge the risks of the Platform Services, which We consider very low, but which may include:
Delays in communication due to equipment deficiency or failure
Security protocols may fail which may cause a breach of Your information
Your information will be processed and securely maintained by ORO Health, which uses reasonable security protocols to protect the confidentiality of Your information and Your customers’ information, and safeguards data to ensure its integrity against intentional or unintentional access.
Data Usage by ORO Health Inc
We will share device related information with Our staff and third-party contractors who assist in providing the Platform Services. We shall undertake reasonable security measures to keep Your basic contact information and Your Customers’ personally identifiable information confidential, and minimize any association of such personally identifiable information with Your Customers’ health information to ensure protection of their privacy from individuals who are not in a need-to-know position.
Usage by Clients
You are being provided a limited, non-exclusive, non-transferable and non-sublicensable license to use the Services as described herein. This license will automatically terminate when the Platform as a Service Agreement between Us and You terminates.
By using the Services, You agree not to:
provide false information when using the Platform Services;
use the account for another Physician or Health Care Provider;
transmit Information which infringes on the rights of others, is defamatory, obscene, fraudulent, harassing, threatening or hateful;
do anything to modify, recompile, reverse engineer, disassemble, create derivative works of any of the software, or harvest content or personal information;
do anything which may impose a disproportionately large load on Our network or infrastructure;
use any device, software or routine to interfere with the proper provision of the Platform Services or attempt to test the vulnerability of the platform or breach the security of any system or network used by Us;
engage in any other conduct which restricts or inhibits any person from using or enjoying the use of the Platform Services; and
make any content from Us available to any third party, which includes translating, transferring, selling, leasing, licensing or copying the content.
Intellectual Property Rights
The Platform Services are protected under copyright laws of Canada and are owned by ORO Health. All trademarks, trade names, slogans, designs and service marks, whether registered or not, are the sole property of ORO Health. The use or misuse of these marks or any materials, except as so authorized, is expressly prohibited and nothing herein shall imply a license or agreement of any nature between You and Us for the right to patent or use these marks.
Troubleshooting or Complaints
Limitation of Liability, Warrants, Indemnification
You acknowledge You are using the platform at Your own risk and the Platform Services are provided “as is” without warranties of any kind. Further, We make no representation or warranty regarding the health services You provide Your Customers who also use the platform and We recommend You provide Your Customers Your own terms and conditions and privacy policies to inform them of Your representations and warranties for the services You offer.
We make no representation as to up time or of the platform being error or virus free. In no event will We, Our subsidiaries, affiliates, licensors, suppliers, directors, shareholders, officers, employees, representatives, subcontractors or agents be liable for any direct or indirect, special, incidental, consequential or punitive damages, lost profits or other damages arising in connection with Your use of the Services, any interruption in availability of the Services, delay in operation or computer virus, loss of data, misuse, manipulation or other use which effects the Platform Services or the data collected through the Platform Services, even if one or more of them has been advised of the possibility of such damages or loss.
You acknowledge We are not engaged in providing medical or health related services and therefore may not be liable for any medical malpractice.
You shall indemnify, defend and hold ORO Health, its shareholders, directors, employees, representatives, agents, suppliers or subcontractors harmless from any damages and liabilities related to Your use of the Platform Services and any alleged violation by You of these terms.
The Platform Services and these Terms shall be governed and construed in accordance with the laws of the province of Quebec and Canada without regard to principles of conflicts of law. You agree, any claim or dispute against Us arising out of or relating to the Platform Services must be resolved as detailed in the Platform as a Service Agreement.
At all times, You may contact Us via email at [email protected], by telephone at: or by mail at: 600-201 rue Notre Dame Ouest, Montreal, QC, H2Y 1T4